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Pacific Physical Therapy

Evidence-based care for dizziness and balance problems.

Badge image#5 Project of May

Pacific Physical Therapy is a specialty physical therapy clinic focused on treating balance and dizziness problems caused by vestibular disorders. The vestibular system is made up of parts of the inner ear that control one’s balance. The most commonly diagnosed vestibular disorders include benign paroxysmal positional vertigo (BPPV), labyrinthitis and vestibular neuritis, and more. Pacific Physical Therapy aims to treat and minimize vestibular disorders by offering their patients with evidence-based care to get their patients back to living their best life. Pacific Physical Therapy had a very outdated website that was not responsive or user-friendly. Originally, the stakeholders wanted to include a patient in-take form on their website, but after research, we discovered that patients don't always feel comfortable sending sensitive health/personal information. Research also uncovered that some of the users wants and needs included: online scheduling and booking, the ability to communicate with doctors/staff, and patient reviews on website. Market research uncovered the following information about people who suffer from vestibular disorders: - People with vestibular disorders have a problem with their inner ear which affects their balance as well as their visual perception of their world around them. -Symptoms can include vertigo and dizziness, imbalance and spatial disorientation, visual disturbance, motion sickness, and more. - People with a vestibular disorder may have trouble focusing on tracking objects or words on a page, they may have discomfort from busy visual environments, they may have a sensitivity to light, flare, and moving or flickering lights. - The impact of animation on people with vestibular disorders can be quite severe. Triggered reactions include nausea, migraine headaches, and potentially needing bed rest to recover. - Exaggerated parallax and scroll-jacking animations are highly likely to be triggering. - Vestibular disorders can cause photophobia which is a sensitivity to light. Lighter text on darker color schemed backgrounds could make it easier for the user to read on the web

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