Camp4

This course is designed to help participants gain a broad understanding of the Salesforce platform, for ideally starting down the path of becoming a Salesforce Administrator or consulting on the Salesforce platform. Participants in this course will be introduced to the essential features and functionality for configuring and maintaining an instance of Salesforce as well as deploying changes to users. Participants will leave the course with an expertise of introductory Salesforce platform knowledge and a deep sense of what to expect when taking the Salesforce Certified Administrator Exam and Platform App Builder Exam. They will also leave with hands-on experience configuring the core aspects of implementing apps on the Salesforce platform.

Whether you continue onward from Camps with a career in consulting or a Salesforce innovation center in-house, Tough Skills Camps help you better engage with your future colleagues and clients by growing your capabilities in the following areas that differentiate the average candidate from the ones that get hired. Differentiate your technical skills by amplifying them through our Tough Skills Camps. Grow your network through meeting other Camp4 students from different Camps in a collaborative and optimized learning environment. At the end of each completed Camp, you will receive a Camp4 badge for each topic that you can showcase on your LinkedIn profile for colleagues and employers to know that you have been trained in the important Tough Skills that will make you client-ready. The Tough Skills Pass entitles you to a seat in 4 Tough Skills sessions, all of which are offered monthly. You can attend them consecutively, one per month, or spread them out over the year as long as you attend all 4 within 3 months of your initial purchase. Being Human at Work Whether you’re on a status call or meeting someone for the first time, connecting with them on a human level is the most important step. To do this, you’ll need to master your personal brand, be aware of your emotions (and the emotions of others), and be prepared to flex your communication style in order to speak to others the way they want to be spoken to. Creating Impact Speaking with impact takes practice, focus, and even more practice. Powerful speakers are easy to spot but the skills necessary for being a powerful speaker are hard to master. In this Camp, we’ll practice some of the key skills that help you stand out in your work -- from eliminating filler words, to breathing life into data through stories, and delivering a powerful introduction. Owning the Room In this line of work, owning the room (or the Zoom) is a necessary skill. Whether it’s a discovery call or just a casual status call, knowing how to properly set expectations, facilitate conversations, and ask good questions is the difference between productive meetings and could-have-been-an-email bore fests. Managing Relationships If you think implementing Salesforce is complex, try having a productive conversation with an upset person with no plan and no techniques for getting the conversation on track. Yikes. The relationships we foster with our customers and teammates are at the core of what we do, so it’s important to practice some of the skills that will lead to better conversations, less hurt feelings, and more productive meetings.