If you’re a tech aficionado, there are many reasons you might want to learn how to get a job at Salesforce. The cloud-based software company was named the top customer relationship management (CRM) platform for the eighth year running by the International Data Corporation, and it has ranked high on Fortune’s list of the best places to work for years.
Salesforce’s CRM platforms are popular because they can integrate all departments in an organization, from marketing to sales. Learning about CRM and Salesforce can be a lucrative skill, as one in three companies now use a cloud-based CRM system.
Getting a job at Salesforce will enhance your resume and provide you with a great professional work environment. If you’d like to learn more about Salesforce and how you can secure a job at the software company, then keep reading.
Salesforce: Company Background
Salesforce was started in 1999 in a small San Francisco apartment by four founders. Once the cloud-based CRM was rolled out, over 150,000 companies signed up to use it.
Salesforce technology has helped businesses worldwide increase efficiency, with the company now reaching 10 million members. Many other giants in the tech industry, including Spotify, Amazon, US Bank, and Aldo, all use services offered by Salesforce. The cloud-based platform also offers all of its member’s free resources to help them improve their CRM.
The core values of Salesforce are customer success, innovation, equality, and trust. Keep in mind that you should also master CRM if you want to work at Salesforce.
What It’s Like to Work at Salesforce
Once you start your career at Salesforce, it will become more than just a job. Not only will you benefit from the company’s core values and global recognition, but you’ll also learn how to use SaaS, or software as a service program, which can benefit your overall career trajectory.
If you want to become a Salesforce employee, there are a few things you should know about the company’s work culture.
Salesforce culture revolves around feedback and transparency. The work environment is not as corporate as you may think. Employees are given constructive feedback and encouraged to be open-minded and to use new information to improve their work.
The company is equally transparent with its customers, which contributes to the culture of trust.
Many companies claim they offer a manageable work-life balance, but rarely follow through. But at Salesforce you’ll find a fun, fast-moving, and innovative company. The work isn’t easy, but the rewards are worth the effort.
According to current employees, the CEO and founder of the company is an inspirational manager who encourages employees to find a comfortable balance between their work and home life. Employees are given opportunities to attend yoga, meditation, and sports classes, and to get massages. Mindfulness rooms are available to anyone who needs a break.
As with many other companies, employees have been recently working from home.
An Exceptional CEO
Marc Benioff, the CEO of Salesforce, has led the company’s growth, and it now employs 50,000 workers globally. Benioff was named “Innovator of the Decade” by Forbes and was recently recognized as one of the 25 greatest business leaders by Fortune.
Benioff has been honored by GLAAD, the Billie Jean King Leadership Initiative, and Variety Magazine with its EmPOWerment Award.
Thanks to Benioff’s leadership, Salesforce is a member of the pledge one percent movement, which aims to inspire, educate, and empower entrepreneurs.
Getting a Job at Salesforce
Before you get too excited about the jobs available at Salesforce, remember that you will need to nail the application and interview process first. The information below will give you an idea of how difficult it is to get a job at Salesforce, and how you can prepare.
How Hard Is It to Land a Job at Salesforce?
As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.
In an interview with Glassdoor’s Emily Moore, senior vice president of global recruiting Ana Recio said the company does not have a stringent hiring or interview process and is more interested in storytelling. So, if you can have an engaging conversation about your career history, education, and what motivates you, and they like your answers, you’ll improve your chances of being hired externally.
Ultimately, it’s about timing. If the company is growing at a particular time and they are hiring for tons of jobs, then your chances are good and it is less difficult to land a job at Salesforce.
Applying for a Job at Salesforce
The first thing you should do is to prepare your resume and write an effective cover letter.
Remember, your resume and cover letter will need to be adapted to each specific job you apply for with the company. If you’re applying for a job as an account manager, you should highlight the skills that matter for this role.
A good way to accomplish this is by reading through the job description and seeing what skills they are looking for. Once you’re satisfied that both documents look perfect, then click on that ‘Apply Now’ button.
Salesforce has thousands of diverse employees, which should give you a clear indication that it is not shy to hire new talent. When you’re looking to apply for a job, you can look for employees online who either already work there or used to work there to get a feel for the company.
Websites like LinkedIn have business and employee profiles for you to go through and the Salesforce business profile is a good place to start. You can browse through its posts, see all of its 47,435 employees, and connect with them and send them a message.
Salesforce Application and Interview Process
The hiring managers at Salesforce make it very easy for potential candidates to apply to jobs. The hiring process at Salesforce is a simple one.
First, go to the career site and look for a role you are interested in. You can use the global career site or the UK one. For illustration purposes, we will choose the global salesforce site. Then, if you scroll down the page, choose ‘Search jobs’ and it takes you to the main jobs page.
The rest is simple: Click on the role, read everything thoroughly, and make sure you include everything required for your application before hitting the ‘Apply Now’ button. If you get called for an interview, hiring managers will send you relevant information on the time and place.
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The company has a candidate resource page on its website that will give you advice on how to ace the process. Everything from interview tips straight from its team to checking out Glassdoor interview reviews is one click away.
Salesforce Career Opportunities: Job Titles and Descriptions
The first place to visit when you’re looking for opportunities at Salesforce is its job board. This will show you all the open positions and will let you filter by a category, location, and whether you are interested in a full-time or part-time job.
Salesforce even offers micro-internships, which are highly recommended if you have just graduated from university.
Benefits at Salesforce include equal pay and employee resource groups. Below are just a few of the more than 2,000 positions that are currently available at the software company.
- Salary: $65,000
- Level: Intermediate
- Required experience: 2-5 years working with software and in account manager positions
- Required education: Bachelor’s degree
As an account executive, you will work in Salesforce’s sales department. Responsibilities of this job include growing and managing subsidiaries within the company’s parent accounts. This role involves working closely with other Salesforce account managers.
- Salary: $117,361
- Level: Intermediate
- Required experience: 3+ years as a developer, relevant certifications
- Required education: Bachelor’s degree
Salesforce developers, also called technical consultants, are in charge of creating the company’s new CRM software. They are in charge of improving Salesforce’s software technology and successfully delivering and implementing all desktop, cloud, and mobile solutions.
- Salary: Average $159,000
- Level: Experienced
- Required Experience: 8-12 years of industry experience
- Required Education: Bachelor’s degree
As a marketing manager, you will interact with the sales and business teams to understand key deals and buying cycles. The person in this role will also work on strategies, planning, engagement programs, and marketing campaigns.
- Salary: Average $131,000 – $142,000
- Level: Experienced
- Required Experience: At least 7 years in a similar role
- Required Education: Bachelor’s degree in marketing, communications, or a related field
As a senior executive communications manager, you will be responsible for leading the communications strategies for the company’s executives. This role acts as the main adviser for executive leadership teams. Knowledge of Tableau is a critical skill if you want to land this job.
What Does It Take to Get a Job at Salesforce?
If you want to work for a global leader in CRM that prides itself on trust, customer satisfaction, equality, and innovation, then Salesforce is the company for you. The software producer invests in the professional and personal growth of its employees.
If you want your application to stand out from the rest, we suggest you do extensive research about the company, its technology, and its workplace culture.
The best places to search if you want to learn more are the blogs and resource library on the Salesforce website, as well as the company’s social media accounts. The company shares personal stories on its YouTube channel that will help you get a better feel for the company’s culture and professional goals.
About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication.