Customer service jobs are commonly considered ideal for people without a degree. Having perfect communication skills and regular interactions with clients can be difficult for introverts. Fortunately, you don’t have to rely on challenging interactions with clients to pay your bills. Several companies and government departments offer high-paying non customer service jobs without a degree.
According to Statista, only 45 percent of young millennials expect career advancement in their customer service jobs. Finding positions with high salaries has become easier with technological advancements promoting remote work, with plenty of jobs no longer requiring direct customer service. Companies look for a specific set of skills rather than a degree, which is why many people can now get non customer service jobs with a GED.
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What Are Non Customer Service Jobs?
Non customer service jobs are jobs that require little to no contact with clients and promote independent work. As the name suggests, they are the opposite of customer service roles that require direct interactions with clients.
Just like customer service, most non customer service positions don’t require a degree. Companies and recruiters seek candidates with relevant experience and knowledge, while some may offer extensive training. Non customer service jobs are ideal for people who aren’t fond of socializing, although there may be occasional communication with company officials.
What Do Non Customer Service Jobs Pay?
Non customer service jobs offer average salaries ranging from $34,000 to $100,000 per year. The pay varies depending on the field, company, and experience level. For example, private companies generally pay more than federal government positions.
As a whole, non customer service jobs have competitive salaries that can cover your basic necessities. Certain jobs require in-depth training and knowledge, resulting in higher salaries that can help you afford luxuries.
What Skills Do You Need to Land a Non Customer Service Job?
Self-Motivation
People have the freedom to work independently in roles without customer service tasks. In such situations, it can be difficult to stay motivated and avoid procrastination. Companies prefer passionate employees who can finish any task without much face-to-face interaction.
Non customer service positions mainly rely on feedback rather than constant monitoring or conversations with company officials. Therefore, you should be able to work efficiently without requiring much assistance or communication from others.
Attention To Detail
Recruiters are interested in detail-oriented people, as non customer service jobs are more complex than solving customer complaints. They require accurate, error-free, and high-quality work. Active listening, analyzing, and diligently working on tasks are the key factors that attract clients.
In some positions, a simple mistake can have a significant impact on an entire project. A computer programming error, for example, can result in inaccurate results or even stop the program from operating.
Problem-Solving
Whether it’s interaction with clients or a project, every job involves problem-solving. Anybody can identify and evaluate a problem, but making logical decisions is considered rare. It requires a combination of creativity and research to implement the perfect solution out of multiple findings.
For example, a writer can use knowledge of SEO best practices to drive traffic to a website, but a logical understanding of the readers enhances the process. Companies have a sharp eye for employees who think outside of the box to come to conclusions.
What Education Do You Need to Get a Non Customer Service Job?
It is possible to get a non customer service job with a GED, as they are based on particular skills and experience. A college degree isn’t necessary for job opportunities in renowned companies. However, a certain position may require extensive training or specific courses for beginners.
The basic skills can be learned through self-studying and practical experience. Although, it is recommended to attend a coding bootcamp for a successful career in technology fields. Coding bootcamps offer short and intensive programs that teach in-demand skills for employment in tech.
Why College Is Not for Everyone
Along with a degree, college comes with debt, academic stress, and other heavy investments. College tuition fees have been increasing over the years, leading to 55 percent of American graduates being in debt in 2019, according to Statista.
Many students drop out of college because it is difficult for their mental health. Even with the high cost of college and intense academic pressure, a successful job is not guaranteed. While college graduates generally earn more, numerous people with vocational training or bootcamp backgrounds can make an above average annual salary.
Can a Coding Bootcamp Help Me Get a Non Customer Service Job?
Yes, a coding bootcamp is perfect for landing a job in the tech industry, such as software or web development. It offers a faster and cost-effective way to learn to code and kickstart your career. As compared to a four-year degree, coding bootcamps take only six months to a year to complete.
Bootcamps provide insight and in-depth training on computer programming languages. With the relevant skills and experience through a coding bootcamp, people can impress recruiters and score jobs in well-known companies. Tech jobs are typically non customer service jobs.
How to Get a Non Customer Service Job with a GED
Step 1: Identify Your Interests
From writing to graphic designing, non customer service jobs offer a variety of career options. Identifying your skills and interests is crucial for career planning and your future. It highlights the strengths and weaknesses that may impact your professional career.
Step 2: Select a Career Path
Every field is divided into several branches with a unique career focus. To become a writer, you have the option of becoming a medical writer, technical writer, travel writer, and so on. A specialty allows you to attract a specific group of companies and can increase the number of job opportunities.
Step 3: Research
Once you have selected a career path, spend time researching it. Evaluate the salary and employment outlook to make sure it isn’t facing a decline in the market. The research may involve reading job descriptions, experiences of employees, and understanding the job responsibilities.
Step 4: Develop Relevant Skills
You can develop certain skills through self-learning, but attending a trade school or bootcamp speeds up the process. It can prepare you for entering the market, as certificates and additional training can be an entry requirement in several companies. Besides offering training, vocational training can make you appear career-oriented and passionate to employers.
Step 5: Gain Professional Experience
To achieve a career in your desired field, it is critical to polish your skills through real-world experience. Build your resume by creating sample projects or doing internships. People begin their careers with entry-level positions and gradually reach different career levels. Having modest professional experiences is necessary to find entry-level jobs and enter the job market.
High-Paying Non Customer Service Jobs Without a College Degree
| Job | Average Salary | Outlook |
| Software Developer | $110,140 | 22% |
| Statistician | $92,270 | 33% |
| Writer | $67,120 | 9% |
| Market Research Analyst | $65,810 | 22% |
| Video Editor | $57,200 | 29% |
| Graphic Designer | $53,380 | 3% |
| Paralegal | $52,920 | 12% |
| Language Interpreter | $52,330 | 24% |
| Data Entry Clerk | $36,920 | 2% |
| Delivery Drivers | $34,340 | 12% |
Best Non Customer Service Jobs That Don’t Require a Degree: A Closer Look
Software Developer
Software developers build software programs and software applications for clients. They develop programs and applications for businesses and individuals. A four-year degree in a computer science field isn’t mandatory for aspiring developers. Software development requires advanced knowledge and relevant experience in computer programming languages which can be learned via software development bootcamps and other online resources.
Statistician
Statisticians manage the decision-making tasks of companies. They focus on collecting data through different sources and use it to solve real-world problems. The work requires analytical skills and mathematical approaches to present the collected data to the clients. Statisticians advise and present results to the clients, so only a limited amount of communication is involved.
Writer
Writers express their thoughts and ideas in the form of essays, novels, poetry, articles, and other texts. Instead of direct contact with a large audience, writers communicate with their writings. Nowadays, blog posts have grown popular among writers and clients. Writers use knowledge of SEO tactics to increase the ranking of a website and attract customers.
Many writers have become self-employed in recent years and deal with individual clients. It has many career categories, for example, a technical writer specializes in technical blogs, and a travel writer would write for travel agencies. Writers can work on social media posts, white papers, newsletters, and ebooks as well.
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Market Research Analyst
Market research analysts work closely with data by collecting, analyzing, organizing, and implementing data. They collect data through surveys, questionnaires, and polls. The data is analyzed and presented in the form of reports and charts to clients.
Instead of direct interactions with clients, market research analysts identify strategies to advertise products or services to customers. They can be a part of the marketing team and judge the effectiveness of a company’s marketing programs.
Video Editor
Video editors use video content and audio recordings to produce an attractive and engaging final piece. It doesn’t require a degree in film or communication, but exceptional video editing skills are necessary. Video editors can find job opportunities in advertising agencies, animation companies, entertainment companies, government departments, and even freelance work for YouTubers.
Graphic Designer
Graphic design is a broad field with various job opportunities in the market. Graphic designers use artistic skill to provide logos, product designs, digital advertisements, animated images, and images for gaming. Colorful designs and creativity constantly attract customers, so a graphic designer fits in every industry and company.
Paralegal
Paralegals fit in the legal field but without any requirement of a law degree. They mainly work on managing and organizing legal documents and supporting lawyers. It requires limited human interaction and focuses more on research and maintenance of legal information. Paralegals can work in both private companies and government departments.
Language Interpreter
Language interpreters offer translations for parties who don’t share a common language. It doesn’t involve customer service skills, as they work as a bridge between two parties to help them communicate. Instead of managing customer complaints, you simply have to translate sentences to enable communication between the clients.
It requires fluency and language clarity in the language you interpret, which can be obtained without a degree. The language can be spoken or sign language, but it should be interpreted accurately.
Data Entry Clerk
Data entry involves organizing the data collected by a company into a spreadsheet format. The job mainly focuses on sorting and updating information of customers or other operations in companies. It requires computer skills and database knowledge with minimal human interaction.
Delivery Drivers
Delivery drivers transport and drop off orders to customers. It requires high-level driving skills and management of the packages. The COVID-19 pandemic promoted delivery without contact, so delivery jobs don’t require communication skills or long interaction with clients anymore. People can easily achieve this non customer service job with a GED.
Companies That Offer Entry-Level Non Customer Service Jobs
- Boston Consulting Group: Boston Consulting Group (BCG{ is a diverse company that believes in continuously expanding your potential and skills. It promotes flexible timings and schedules, allowing employees to work in different situations.
- Cigna: Cigna is a multinational health service company with positions available in various fields. Leadership programs at Cigna include seminars and mentorship for workers’ career growth.
- Mastercard: This company’s work involves advanced coding, so there are several job opportunities in the technology department. Mastercard offers programs for enhancing the professional growth of employees and helping them join a talented team.
- Revature: Revature is famously known for hiring a wide range of entry-level employees. Revature isn’t strict on qualifications and offers a two-year program for young professionals to gain real-world experience.
- Veeva: Veeva is a cloud-computing company with clients in the pharmaceutical, biotech, consumer goods, and cosmetics industries. Employees can benefit from Veeva’s training programs, which include workshops, mentorship, and career path planning.
Where to Find Non Customer Service Jobs That Don’t Require a Degree
FlexJobs
FlexJobs provides entry-level and executive positions in over 50 career categories. It focuses on remote work with flexibility and offers a safe platform for high-quality job openings. FlexJobs contains accurate information about companies to avoid any scams and frauds.
UpWork
UpWork connects freelancers and employers to work together in various fields, such as writing, development, and graphic design. It allows people to create and maintain their profiles on UpWork to find projects and get paid. It is a safe and secure platform with clients hiring freelancers from all over the world.
Indeed
Indeed has been operating as an employment website for about 18 years. It drives millions of job seekers globally every month by providing opportunities from different companies and job boards. It provides comprehensive guidance on various companies through reviews, salaries, and open jobs.
Consider a Non Customer Service Degree Later in Your Career
Due to the high tuition costs, many people can’t afford a college degree after they get a high school diploma. The increasing tuition costs have resulted in the student loan debt increasing by 302 percent since 2004 in the US. Considering a degree later in your career in your preferred non customer service field seems like a logical option financially.
Along with physical degrees, many institutions offer online programs or part-time degrees for older adults. You can get high-paying non customer service jobs without a degree, but a degree later in your career can boost your chances of professional growth.
While some people enjoy answering questions, others find it challenging to stay in direct contact with clients for hours. A non customer service position is an ideal role for individuals who prefer independent and self-monitored work.
Non Customer Service Jobs Without a Degree FAQ
Understanding your skills and examining the job market is important for transitioning into jobs outside of the customer service profession. Customer service jobs also offer transferable skills that can be beneficial for other positions. When hiring new employees, problem-solving and communication skills often attract recruiters.
Customer service jobs are extremely demanding, which makes people feel burnt out most of the time. Dealing with customer complaints requires an immense amount of patience, which can be exhausting for anyone. These difficult job responsibilities have forced many people to leave the customer service industry. As a result, the Bureau of Labor Statistics has predicted limited employment growth of customer service representatives from 2020 to 2030.
Constant human interaction and solving complex problems can be mentally exhausting. It isn’t easy to communicate with angry and impolite customers, which makes meeting targets and achieving high customer satisfaction difficult.
Any job with minimal communication needs is an ideal role for introverts. Freelance and remote positions are best for introverts, as it gives them greater independence and autonomy in their work. There are several high-paying jobs for introverts, as companies are often interested in hiring self-driven employees that can work without much supervision.
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